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* 50% lash retention is expected at time of fill appointment, otherwise subject to assessment and overtime rates. 

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Pre Care

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Below we have listed important information on how to prep for your lash appointment and how to care for your eyelashes after your lash appointment.

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To properly prep for your lash appointment, please be sure to read the following instructions.

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• Please do not wear mascara, eyeliner, moisturizer, or contacts to your lash appointment. You should arrive to your appointment with clean eyes free of makeup.

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• Do not use an oil based makeup remover to clean your eyelashes prior to the appointment. Oil is a contraindication for the eyelash extension set so we want to avoid oil based products.

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• Avoid using water-proof mascara for 72 hours prior to your lash appointment.

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• If you wear contacts, please be prepared to remove them during your appointment. You may put them back in once your lash appointment has been completed. If needed, please bring your travel kit to remove the contacts at the salon or simply wear your glasses to the lash appointment. This is for your eye safety. The appointment can be lengthy and we are trying to avoid any discomfort that may occur from wearing your contacts while keeping your eyes closed for a long period of time.

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• We also recommend showering and/or washing your hair the evening before or the morning of your lash appointment as you're not able to saturate your lash line with water for up to 12 hours after your lash appointment.

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• Do not drink caffeine prior to your lash appointment as it makes your eyelids jittery and prohibits you from relaxing during your appointment.

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• Plan to enjoy a relaxing lash appointment that will take approximately 120 minutes for a full set appointment and 60-75 minutes for a refill appointment.

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after Care

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During the initial 24 hours after your appointment:

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• Do not get your lashes wet for 6 hours after the eyelash extensions are applied. It will affect the efficacy of the adhesive. Do not use cleanser on your lash line for 24 hours. Be sure to wait 5-10 minutes for extensions to fully dry before brushing through them as the hair follicle can be very delicate when wet.

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• Avoid taking steamy showers, facials, saunas, and swimming pools.

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• Avoid getting moisture around the eye area when washing face, showering, etc.

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• Do not use the spa, sauna, Bikram Yoga, or tanning bed for 48 hours after your appointment. The bond needs this time to cure fully with no added interference. You may spray tan after your appointment.

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• Avoid chemical peels, waxing, or laser treatments around the eyes.

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How to wash your eyelash extensions:

Apply foaming cleanser to the eyelash extensions on the lash line. Using a cleansing brush, or your fingers, begin to make small, gentle, circles along the lash line to clean the lash line. You may also use disposable microswab brushes to clean between the extensions. We like the reusable brushes the best as they're durable and reusable, but still provide a gentle cleaning. Once you have thoroughly cleansed the lash line, rinse your cleanser off. Rinse once more to be sure that your lash line is completely clean. Allow for the extensions to dry for 5 - 10 minutes and fluff them back up with a clean lash wand.

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General guidelines to extend the life of your Eyelash Extensions

• Avoid rubbing your eyes or pulling your lash extensions. Allergies and shedding cycles can bring about itchy eyes and during these times of the year more frequent maintenance appointments will be required. 

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• Do not use an eyelash curler while wearing eyelash extensions. Heated eyelash curlers are safe, but unnecessary as the extension should keep it’s curl throughout it’s life cycle. If you’re unhappy with your curl choice, please let your lash artist know at your next appointment and the change can be made during your refill appointment.

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• Proper hygiene is important in maintaining the eyelash extensions. Please wash your eyelash extensions regularly with 3D Brows & Lashes foaming cleanser. If you choose to use a cleanser other than 3D Brows & Lashes foaming cleanser please make sure that the product is oil free

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• Use caution when applying eye creams and moisturizers around the eye area. Too many oil-based products around the lash line can break down the adhesive and allow for premature shedding. Put your eye cream on about an hour before you close your eyes from the evening. Then blot away any excess before closing your eyes for the night. This will ensure that the oils in the product won't transfer onto the lash extensions.

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• We recommend sleeping on your back or on your side with your hand between your face and the pillow. If you find extensions on your pillow, sheets, sink, or vanity YOU ARE SLEEPING ON THEM. Make an adjustment in the position that you fall asleep in and use pillows if you roll onto your face.

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• Classic Extensions – we prefer you to not use mascara as it weakens the bond when removing it from your extensions, but if you must wear mascara, it must be oil free and cannot be waterproof mascara. Only apply mascara to the tips of the eyelash extensions and wash off with foaming cleanser each evening. Allowing buildup on your lash line from mascara will affect the life of your lash set and you will experience retention issues.

• Volume or Mixed  Extensions – you are not able to use mascara or sealant. Using these products on your volume lashes will ruin your volume extensions.

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• After showering, please wait a 5 -10 minutes for your eyelash extensions to dry and avoid rubbing them. Then, brush them with your eyelash comb or clean and dry mascara wand. Never brush your extensions while they are wet. The hair follicles are more delicate when wet and you risk pulling your lashes out if you brush them while wet.

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• We advise for regular refill appointments between every 2-3.5 weeks to maintain the desired fullness.

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• If you experience any pain, irritation, redness, or itching, please contact 3D Brows & Lashes immediately.